The first time spas opened in Cagayan de Oro, the standards were quite high. You would not be embarrassed to bring a friend from Manila or a foreigner to any of the spas. Now, you have to be careful.
I could remember years ago, the receptionist would ask for your name and after each massage they would ask you to fill up a card to evaluate or rate the spa and the therapist. Now, no one cares about customer service.
It used to be that every time the massage ends, the therapist would offer water or tea. Now, there is nothing. Sometimes they do not offer hot towels.
Before you could choose the scent of the body oil for the massage, like Jasmine or Peppermint. Now, it is just plain oil that smells like medicine.
One hour and a half was the standard length of time for a massage before. Now it is just one hour and sometimes even less.
Worst of all, spas in CDO are hiring incompetent therapists. One spa hired a therapist who was fired from his previous job for various offenses. Don't these spas require background checks or certifications from previous employer? These therapists should not have not been allowed to work anymore.
I am still hopeful of the spa industry in CDO but if these spa owners prioritize profits over service, then we will have a problem in the years to come.
I could remember years ago, the receptionist would ask for your name and after each massage they would ask you to fill up a card to evaluate or rate the spa and the therapist. Now, no one cares about customer service.
It used to be that every time the massage ends, the therapist would offer water or tea. Now, there is nothing. Sometimes they do not offer hot towels.
Before you could choose the scent of the body oil for the massage, like Jasmine or Peppermint. Now, it is just plain oil that smells like medicine.
One hour and a half was the standard length of time for a massage before. Now it is just one hour and sometimes even less.
Worst of all, spas in CDO are hiring incompetent therapists. One spa hired a therapist who was fired from his previous job for various offenses. Don't these spas require background checks or certifications from previous employer? These therapists should not have not been allowed to work anymore.
I am still hopeful of the spa industry in CDO but if these spa owners prioritize profits over service, then we will have a problem in the years to come.
